By using this website, or by registering as per clause 3 under this page, you agree to comply with and be bound by the following terms and conditions of use. By using the website, you are agreeing to all of the Terms of Service, as may be revised by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
- 1.You must first register your name, address, phone number, and email from the membership registration page prior to use our services. (You are able to make purchase without registering by providing us necessary information).
- 3.You will be given an ID (referred to as the “Account” along with the password you set with it) from the Website subsequent to your registration.
- 4.You shall keep your Account secure from any third parties, taking necessary measures to protect your Account by, such as but not limited to changing your password regularly.
- 5.We may send out emails related to our services to the registered email address when necessary. If you do not wish to receive these emails, you must notify us according to the procedure we have set forth. Please note that unsubscribing process requires a certain period of time to be completed.
- 6.You are required to keep all registered data up to date accordingly by the process of change of information we have set. We do not hold responsibility for any loss (including non-delivery or misplacement of notifications) caused from your negligence.
- 7.If you wish to delete your account (cancellation of membership) you must notify us with the proper procedure we have set forth.
Sales contract is formed at the time when an order confirmation email is sent out from us.
4.Order cancellation, return and exchange
We do not accept order cancellation after conclusion of contract. We do not accept returns nor exchanges after delivery. We shall cover shipping and handling fee for returns and exchanges with damaged or misplaced items caused on our end.
With the exception of the condition in clause 4, we shall not guarantee any defects on items sold on the website.
6.Intellectual property rights
All intellectual property and other property rights belong to us or the third party that holds the right.
- 1.With the exception of circumstances stated in each clause on this page, we do not hold responsibility for losses caused by any of the reasons below.
- (1) Loss from a dispute between you and third parties regarding this website.
- (2) Loss from changes, cancellation, discontinuation of services on this website.
- (3) Loss from not being able to use this website.
- (4) Damages on products caused by unexpected or uncontrollable incidents during delivery.
- (5) Deterioration of products caused from long-term storage by the forwarder in result of your absence.
- (6) Damages or deformation occurred after shipping.
- 2.The compensation we provide for your loss in relation to this website is limited to losses directly and realistically occurred, and up to the amount equivalent to the sales price of the product.
- You are prohibited from conducting any of the following acts:
- 1.Violation or acts that may result in violation of our terms and conditions.
- 2.Infringement or encouraging infringement of property, reputation, privacy, copyrights, publicity, patent or any other rights that belong to others.
- 3.Defamation of others.
- 4.Spoofing of identification.
- 5.Writing or encouraging the spread of infectious computer viruses, programs, codes, or files.
- 6.Providing false information on membership registration or order information.
- 7.Refusal of delivery package without justifiable grounds, or intentionally assign an undeliverable shipping address.
- 8.Defamation of our company, our partners (including but not limited to manufacturers and sellers of our products).
- 9.Infringement of intellectual properties or any other rights on this website.
- 10.Disclosing, lending, or sharing of account to enable use of service by a third party or use the account as source of security.
- 11.Wrongful access to our servers and/or computers
- 12.Putting excessive load onto the operational system of this website.
- 13.Violation of any laws applicable to you, or any other inappropriate actions.
10. Other Terms and Conditions
- 1.Actual product colors may look different depending on specifications of monitors and screens.
- 2.We are not liable for problems caused by non-delivery or garbled texts of emails.
- 3.If your order is partially out of stock, we occasionally hold delivery until all items are in stock.
- 4.We are not liable for damages or accidents caused by inappropriate handling of packages on your side. However, we are liable for damages caused by inappropriate packaging before delivery.
- 5.We hold the ownership of products until all payment is completed.
Tokyo District Court shall have exclusive primary jurisdiction with respect to all disputes arising in connection to this website.
12. Governing Law
These terms and conditions shall be governed by, construed and enforced in accordance with the laws of Japan.
Zero Connection Inc.